Frequently Asked Questions

Services & Features

The Maida Stamp

Each one of our custom exotic skin or Italian calf belts is hand crafted and stamped. When you see the Maida’s stamp on the back of your belt, you are guaranteed fine quality products that will last for years to come.

Complimentary Belt Conditioning

With our belts comes a personal relationship with our store and family. After years of wearing you can return your belt for a complimentary conditioning, in order to get your belt looking like new again. All complimentary belt conditionings are for Maida’s Belts & Buckles purchases only. Shipping charges may apply.

Complimentary Buckle Shine

At Maida’s we make all of our buckles with fine Sterling Silver or Genuine Solid Gold that will tarnish overtime leaving your buckle with a beautiful vintage look. However, if you want that brand new shine again, you can send us your buckle and we will be happy to shine it up for you. All complimentary buckle shinings are for Maida’s Belts & Buckles purchases only. Shipping charges may apply.

Engraving

We offer exquisite Hand Engraving on our products to make your gift truly unique. This time-honored technique of carving initials or inscriptions into precious metal is a skill that is carefully mastered over time. Maida’s is proud to have expert artisans that complement our unique buckles and accessories. They add their personal touch to create a memorable gift for that special someone. Please contact us at 1.800.785.6036 for engraving prices. All engraved items are nonrefundable and all sales are final.

Complimentary Gift Presentation

At Maida’s each purchase is beautifully wrapped in a Maida's Belts & Buckles box with tissue, ribbon and a seal. If your purchase is a gift you may request a personal message on a handwritten card. These items are all complimentary as we want to make your gift giving as special as we can.

Complimentary Polishing Cloth

Included in each purchase is a Maida’s Polishing Cloth. This specially treated cloth has an interior that removes tarnish and an exterior that polishes to a high luster. It is also great for removing fingerprints.

Return Policy

Returns & Exchanges

At Maida’s we want you to be completely happy with your purchase. We accept returns for a full refund in original condition within 15 days or store credit/exchange within 45 days. All returns, store credits and exchanges require proof of purchase and excludes shipping cost. All returned belts with mounted tips will incur a 20% restocking fee. We require nonrefundable deposits for all Custom Orders. 

Please mail your return to:
Maida’s Belts & Buckles
5727 Westheimer Road, Suite K
Houston, Texas 77057

Repairs

If your item needs repair, please contact us at 1.800.785.6036 and we will be happy to discuss options for servicing your item.

Shipping

We ship our products via FedEx Ground Delivery or FedEx Express Saver (3 business days). Shipping charges are applicable to all orders. If you perfer overnight shipping or a different shipping method please contact us at 1.800.785.6036. Maida’s is not liable for lost packages. Additional insurance may be purchased upon request.

General Disclaimer

All prices and availability are subject to change without notice. Natural Turquoise and Leather Colors may vary. Items may appear larger or smaller due to photography techniques.